Module 1

• Teague, Paul et William K. Roche (2012) « Line Managers and the management of workplace conflict: evidence from Ireland », Human Resource Management Journal, vol. 22, no 3, p. 235-251

Module 2

• Amason, Allen C. (1996) « Distinguishing the effects of functional and dysfunctional conflict on strategic decision making: Resolving a paradox for top management teams », Academy of Management Journal, vol. 39, no 1, p. 123-48
• Appelbaum, Steven H., Chahrazad Abdallah et Barbara T. Shapiro (1999) « The self-directed team: a conflict resolution analysis », Team Performance Management, vol. 5, no 2, p. 60-77
• Jehn K.A. et Mannix E.A. (2001) « The dynamic nature of conflict: A longitudinal study of intragroup conflict and group performance », Academy of Management Journal, vol. 44, no 2, p. 238-251
• Phillips, Eleanor et Ric Cheston (1979) « Confict Resolution: What Works? », California Management Review, vol. 21, no 4, p. 76-83